Privacy Policy

Last updated: 28 January 2026

1. Introduction
This Privacy Policy explains how personal data is processed on this website in accordance with the General Data Protection Regulation (GDPR). Protecting your personal data is important to us, and we treat it with care and responsibility.

2. Data Controller
Understanding Vienna
Yolanda Reischer-Bohanec
Lainzerstraße 124
1130 Vienna
Austria
📧 office@understandingvienna.com

3. Personal Data Processed
Depending on how you use this website, the following personal data may be processed:
Contact and communication data
(e.g. name, email address) when you contact us or subscribe to the newsletter
Data submitted via forms
(e.g. enquiries, comments, newsletter registrations)
Technical data
(e.g. IP address, browser type, operating system, access times, cookies)

4. Purpose and Legal Basis of Processing
Personal data is processed on the basis of one or more of the following legal grounds pursuant to Art. 6 GDPR:
Consent
(e.g. newsletter subscription or cookie consent)
Legitimate interest
(e.g. ensuring technical operation, analysing and improving the website)
Performance of a contract
(e.g. purchase of digital products or use of services)
Legal obligation
(e.g. statutory retention or regulatory requirements)

5. Use of Personal Data
Personal data is used exclusively for the following purposes:
Responding to enquiries and communication
Sending newsletters and information (only with consent)
Analysing and improving website performance
Complying with legal and security obligations

6. Disclosure of Data
Personal data is not sold or shared for advertising purposes.
Data may be shared with the following recipients where necessary:
Technical service providers
(e.g. newsletter tools, hosting providers, web analytics services)
Public authorities
where disclosure is required by law

7. Cookies and Tracking
This website uses cookies and similar technologies to improve functionality and user experience.
You can restrict or disable cookies through your browser settings.
Further information is available via the website’s cookie settings.

8. Data Retention
Personal data is stored only for as long as necessary to fulfil the stated purposes or as required by statutory retention obligations.

9. Your Rights
Under the GDPR, you have the right to:
Access your personal data
Rectification of inaccurate data
Erasure (“right to be forgotten”)
Restriction of processing
Data portability
Withdrawal of consent at any time
Lodge a complaint with a data protection authority
To exercise these rights, please contact:
📧 office@understandingvienna.com
Competent supervisory authority in Austria:
Austrian Data Protection Authority (Datenschutzbehörde)

10. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

11. Changes to This Privacy Policy
This Privacy Policy may be updated when necessary. The current version is always available on this website.